About Us – Context Studio

A better world, through better services.

Context Studio was founded in Dublin in 2018 to improve the services that people in Ireland experience every day. We do this using a people-centred service design approach, grounded in human insight and the power of prototyping.

We work in an open and transparent way with client teams to help them continue designing and redesigning services in perpetuity, because services should never stop evolving.

Context Studio is connected to a global and local talent pool and can rapidly stand up a team to execute world class design research, service design, experience prototyping, coaching or mentoring.

John Lynch

Founder & Design Director

John brings experience from Denmark, the U.K., and has worked with clients from around the world. He’s a long-time advocate for interaction design and service design, a committed coach and a dedicated teacher of design skills. John started out his career as a software developer, and applies a strong understanding of technology and engineering alongside the people-centred design processes of service and interaction design.

Sean Casey

Service Designer

Sean’s background is in Product Design, having a BSc in Product Design (Marketing & Innovation) from Maynooth University, and he recently graduated from the University’s MSc in Design Innovation course.

Helle Rohde Andersen

Design Research & Service Design Specialist

Helle is a user researcher, service designer and system innovation expert. Helle brings more than 12 years of experience in driving innovation across the public sector and global enterprises. She is driven by understanding deep user needs as well as the logics and barriers underpinning our systems. Helle is an alum of the Interaction Design Programme at CIID and has a MA in Information Studies from Aarhus University.

As a Design Research & Service Design specialist, Helle works independently from her Denmark office, but collaborates with Context Studio, greatly enhancing our approach with her skill and experience.

Tim Dalton

Service Design Associate

Tim worked as the sole graphic designer for over 110 members of the Dáil and Seanad before returning to education. Tim graduated from MA in Service Design at NCAD with first class honours in 2021.

Robert Harte

UX & Service Designer

Robert is an experienced designer who approaches problems from both a user and system perspective, looking at all touch points along the user journey. He has a MSc in Interactive Digital Media from TCD and has worked on enterprise-level projects with both government and corporate clients. Robert is particularly interested in tackling challenges in healthcare through product and service innovation.

Join Us!

We’re on the lookout for freelance Service Designers and Interaction Designers to join our team. Drop us a note via our contact page and we’ll respond to request a CV and short portfolio.

Get in touch